Guild support
Contact us
Questions about an order, your account, referral or an active drop? Write to us — we reply as soon as we can.
Email: [email protected]
Typical response time: within 2–3 business days (longer during busy periods). For an open order, always include the reference shown on your profile or in our emails.
Personal data
For a copy of your data or account deletion, use the tools in your member area (JSON export, deletion where offered) or email us with your nickname and account email.
Open account settings (Personal data section) for export or automated deletion when available.
Orders and invoices
After purchase, include your order number if you ask about shipping, “paid” or “shipped” status, or PDF invoices. Download links appear on your profile when the platform rules allow.
Social links in the footer are indicative; for reliable follow-up, use the email above.